FAQs

SHIPPING
What shipping method do you use?
We ship using USPS Priority. Estimated shipping prices are based on cross-country shipments. If actual cost is lower than the estimate, we will adjust your total before capturing your funds. 
If you’d like expedited shipping or any other carrier, please email us for a price estimate.

When will my order be shipped?
We ship orders 3-4 times weekly.
When we receive an order, we first make sure the item is in stock in the selected swatch color and size. If we have it, we’ll capture the funds, and ship it via USPS Priority mail within 2-3 business days (usually sooner).
     If we’re out of stock of the selected swatch color and size, we’ll be in touch to offer alternative options and will let you know the estimated wait time.
You funds will never be captured until we know we have the item in stock.

Do you offer international shipping?
We are happy to ship internationally. (although sometimes shipping costs more than the item being sent)
Just email us with the items, swatch color and size you're looking for, and we can check the warehouse to see what's available.
Once we have the items gathered, We'll send an invoice for the total plus shipping. (we primarily use UPS or  USPS Priority)
Import fees vary by country, and are not included.


WASHING INSTRUCTIONS

Pixie Stretch Tops:
For longest life, we recommend machine washing your Pixie Top in cold water in a lingerie bag (the fringe-y bits can get caught  in machine parts).
Drip dry.

Velvets:
We put the dry clean label on the stretch velvet dresses for
people who expect crisp-looking results, such as might apply
to bridal occasions.
We, ourselves, not only machine wash but also machine dry them
and are very satisfied with the results. It softens them somewhat.
We suggest you machine wash your dress in warm water and drip dry
or machine dry warm.
Check the mud areas before drying and run it through another wash
if any remains.
Faires are dusty and muddy places and our clothing can usually manage it.

Shimmer Fabrics:
The mill recommends dry cleaning, but we washed and dried them and not only are they unchanged, but wrinkles were magically removed.

Bodices and Mega dresses:
Dry Clean- Notify Cleaner that Petroleum solvent is necessary.
Apparently if the perchloroethylene solvent is used, it can dissolve the coating on the bones and transfer the white coating onto the fabric.
We had a dry cleaner do some tests and the hydrocarbon (petroleum) solvent had no adverse effects.